Terms & Conditions
About Company
About SIAC
Southern India Aquatek (SIAC), Chennai, has over three decades of experience in aquariums, aquarium products, and freshwater ornamental fish breeding. We operate our own fish farm with strict quality control standards to ensure healthy and high-quality aquatic life.
Our Terms & Conditions
With years of experience in the industry, we provide expert guidance to help you set up and maintain a healthy, thriving aquarium. Whether you’re a beginner or an experienced aquarist, we are here to assist you with personalized solutions tailored to your needs.
Acceptance of Terms
By accessing this website, placing an order, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our website or services.
Products & Services
All products displayed on the website are subject to availability.
Images of fishes, aquariums, and accessories are for representation purposes only; actual products may vary slightly in size, color, or appearance.
Live fish availability may vary due to seasonal, environmental, or breeding conditions.
Pricing & Payments
All prices listed on the website are subject to change without prior notice.
Prices are exclusive of applicable taxes, delivery charges, or installation charges unless otherwise specified.
Payments must be made as per the payment methods communicated or enabled on the website or at our store.
Orders, Delivery & Installation
Order confirmation will be communicated after successful payment or agreement.
Delivery timelines provided are estimated and may vary depending on location, product type, or unforeseen circumstances.
Installation and setup services, if offered, are subject to site conditions and customer cooperation.
Live Fish & Livestock Disclaimer
We take utmost care in breeding, handling, and transporting live fishes; however, once delivered, SIAC is not responsible for losses due to water conditions, mishandling, incompatible tank mates, or lack of proper maintenance.
Customers are advised to follow our care instructions and expert guidance for best results.
Returns & Refunds
Returns or refunds are not applicable for live fish once sold.
Accessories and equipment may be eligible for replacement or return only in case of manufacturing defects, subject to inspection and approval.
Any claims must be reported within 24 hours of delivery.
Use of Website
You agree not to misuse the website, introduce harmful software, or attempt unauthorized access to any part of the website.
Content on this website, including text, images, logos, and designs, is the property of Southern India Aquatek and may not be copied or used without prior written permission.
Expert Advice Disclaimer
While we provide expert guidance based on years of experience, aquarium success depends on various factors such as water quality, maintenance, environment, and care. SIAC shall not be liable for losses arising from factors beyond our control.
Third-Party Products
We sell products from reputed third-party brands. SIAC is not responsible for the performance of third-party products beyond the manufacturer’s warranty or terms.
Limitation of Liability
Southern India Aquatek shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or website.
Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.
Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Southern India Aquatek (SIAC), Chennai
